Developing innovative IT services


The Luxembourg economy is strongly based on services, in particular on services that are based on IT. In this context, the "IT for Innovative Services" (ITIS) department at the Luxembourg Institute of Science and Technology (LIST) aims to bolster this domain through multi-disciplinary scientific and technological research leading to the development of innovative IT services.

Its department "IT for Innovative Services" (ITIS) gathers about 140 highly skilled researchers and engineers from various disciplines to address technological, organisational, human, and economic aspects of innovative IT services.

Research areas are based around the innovation of services with a high level of information intensity and issued with a level of quality allowing for trust to be gained in their use and for generating value around new business models.

ITIS's research programme focuses on the challenges involved in exploiting massively interconnected systems of data, devices and people to enable informed decision-making, use of information systems in measuring and controlling the quality of services in networked enterprises, and tools for IT services innovation processes.

The objectives of ITIS fall directly within the framework of the 'Digital Lëtzebuerg' strategy of the Luxembourg government. Design of innovative services is undertaken through direct cooperation with market stakeholders, within the framework of an open innovation approach and implementation of a 'living lab' allowing to associate all stakeholders in the design and roll-out of the services.

The innovative IT services designed by ITIS are developed primarily in partnership with the following markets and sectors: construction, logistics and mobility, healthcare and IT professionals.

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Prof. Dr Eric DUBOIS


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Prof. Dr Henderik Alex PROPER

Deputy Director

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Presentation flyer

Find also the presentation of our "IT for Innovative Services" (ITIS) department in the dedicated flyer !



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