Developing Multi-sided DIGITAL PLATFORMS - Call for Papers

A business informatics perspective

This workshop, co-located with the 19th IEEE Conference on Business Informatics, will be held on July 26, 2017 in Thessaloniki (Greece).


Prof Eng Chew, University of Technology Sydney, Australia
Dr. Martha Russell, Stanford University, California, USA
Prof. Rahul C. Basole, Georgia Institute of Technology, USA
Dr. Kaisa Still, VTT, Finland
Dr. Wided Guedria, Luxembourg Institute of Science and Technology, Luxembourg


Four of the five top market-cap firms in the world, viz. Apple, Alphabet, Amazon, and Facebook, achieve global dominance by virtue of their highly successful technology-based digital platforms. Newly emerged service-oriented digital platforms, such as AirBnB and Uber, are disrupting traditional hotel and taxi industries, respectively. Platforms are disrupting traditional industries. Unsurprisingly, therefore, leading global firms in “traditional” industries, such as GE and Toyota, are reinventing their businesses and transforming their products and services into digital platforms – to survive and hopefully thrive.

Platforms possess inherent capacities to attract, retain and grow ecosystems of entrepreneurial stakeholders, including users, developers and business firms, to co-create sustained value with each other. Platform ecosystems are complex socio-, economic-, and technical systems that can be characterized by human networks that generate productive output on a sustainable basis, and as business ecosystems consisting of interdependent firms that form symbiotic relationships to create and deliver complementary products and services. Platforms’ conceptual and technological constructs are designed to structure the relationships, and provide a context for connections and value co-creation. With standardised APIs, platforms enable entrepreneurial developers, without bureaucratic constraints, to create timely new products and services, via ‘generative’ or ‘combinatory’ complementary innovation processes, to meet latent and emergent market demands. Thus in practice, with appropriate governance, digital platforms amplify the volume of opportunity in scaling toward success, allowing for multi-sided markets to emerge. Conceptually, the mindsets, organizational constructs and the technological systems of multi-sided markets, platforms and ecosystems require a reframed perspective on strategic business informatics and management that goes beyond extant literature on strategic and industrial innovation.

This workshop aims to explore how firms create or transform business into new, multi-sided platform ecosystem, and explore the role of business informatics in developing adaptive and dynamic platform capabilities that are able to continually evolve to co-create a virtuous cycle of sustained value for participating actors.

Call for papers

We invite platform scholars and practitioners to contribute short papers on (but not limited to) the following topics:

  • Theories, models, and empirical studies of platforms and ecosystems
  • Best practices in leading, managing and governing platform and ecosystem
  • Orchestration strategies of platforms and ecosystem
  • Value co-creation and enablement in ecosystems
  • Platform and ecosystem business models
  • Genesis, dynamics, and evolution of platforms and ecosystems
  • Competences and support for platform thinking
  • Analytics, visualization, and decision support for platform and ecosystems

The workshop format is centred on brief presentation and extended open discussion by contributors, convened by a discussant. The aim is to collectively select five or six scholarly and practically critical platform topics for joint authorship between workshop contributors for a future journal publication in a special issue on platform thinking and implementation.

Submission Process

Papers that have already been accepted or are currently under review for other conferences or journals will not be considered. Papers should be in English and must be associated to one of the following categories: (a) research, (b) practice, (c) visionary.

The submission site is available online.

The proceedings of the CBI series are published by the IEEE as an electronic publication with its own ISBN number. You will need to submit your paper in the IEEE 2-column format at

Recommended paper length is up to 6 pages. Only PDF files are accepted. There is a limit of 250 words for the abstract. In the submission form, please select all topics from one or more tracks that relate with your paper. Important note: since the review process is double-blind, please make sure that your names and affiliations are not listed in the paper submitted for review.

By submitting a paper, authors implicitly agree that at least one of them will register to the conference and present the paper. It is expected that at least one author will register for each accepted paper. Only papers that have been presented by their authors during the conference will be published as part of the IEEE Proceedings.

PC Members

E. K Chew, UTS, Australia
M. Russell, Stanford, USA
R. C. Basole, Georgia Tech, USA
K. Still, VTT, Finland
W.Guedria, LIST, Luxembourg
E. Proper, LIST, Luxembourg
P. Valoggia, LIST, Luxembourg
I. Razo-Zapata, LIST, Luxembourg
R. Farrelly, UTS,Australia
Y. Moghaddam, ISSIP, USA
H. Hastings, USA


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    Practical Infos

    Date: July 26, 2017

    Language: English

    Duration: 1 day

    Venue: Mediterranean Palace Hotel - Thessaloniki (Greece)

    Other details about the workshops


    May 7 May 14, 2017 - Workshop papers submission EXTENDED DEADLINE

    May 28, 2017 - Notification to authors and registration opening

    June 11, 2017 - Camera-ready copy deadline for workshop papers

    June 11, 2017 - Author registration deadline for workshop papers

    June 18, 2017 - Summary by workshop chairs

    July 26, 2017 - Workshop day



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    Further information


    Workshop Registrations

    All workshop participants are expected to register for the main conference. One free workshop registration will be granted if more than 10 people are registered for the workshop. Local organization support (registration, badges, refreshments, beamers, screens, etc.) will be provided by the CBI’17 organizers. A joint advertisement of workshops on the CBI’17 website and in general e-mailings will be made by the CBI’17 organizers.

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