Capturing the impacts of open data through a combination of methodologies
S. Martin, P. Gautier, and S. Turki
Proceedings of the European Conference on e-Government, ECEG, vol. 2019-October, Nicosia, Cyprus, 24-25 October 2019, p. 74-80, ISBN: 978-191276440-2, 2019
The main purpose of this article is to address the issue of monitoring in an integrated way the uptake and the impacts of Open Data in a context where the links between government and re-users are weakening as a result of the use of digital artefacts. It is based on the case of an actual Open Data platform. The contribution is first providing a literature review of the assessment frameworks developed to describe the various impacts of Open Data as well as the different methods leveraged to catch these impacts. This is providing a generic framework suitable to describe the impacts triggered by Open Data. Qualitative – organization of focus groups with the stakeholders implied in the Open Data value chain-and quantitative-surveys and platform logs analyses-methodologies are leveraged to showcase how they may be combined. The main findings show the complementarities between these methodologies and both their suitability to lead to the construction of some automatic monitoring indicators, as well as the barriers to overcome. One of the most important being how to align some indicators designed for other purposes with needs of impact assessment, and with which reliability. These results aim at being useful both for researchers and practitioners, as the gaps for further and future research are highlighted, and as technical issues and recommendations are identified for other empirical experiments and policy deployment.